Every day our customers and website visitors
tell us how easy they found the website to use, how quickly their
voucher arrived, how helpful we were when things didn't go quite
to plan and how amazingly sexy we sound on the phone (thanks Mum).
Some of your comments can even be shown to the
public, so that's exactly what we've decided to do..........and
we want more of you to tell us about your ExperienceMad experience.
Just fill in the form below. If your comments
or suggestions are printable we'll feature them on the website.
If you want to tell us about your great day, or even send us pictures
of the day
and we'll share them with everyone else.
Here's what a few of our satisfied customers had to say:-
Lamborghini at Silverstone
Very pleased with the value for money, presentation of the ticket and the information given, would definitely recommend and maybe even use again. Thanks.
Rebecca Harman
Quad Bikes
I ordered the wrong experience the first time and the customer service could not have been any better in helping me to receive a refund in plenty time to then order the correct item.
Delivery of the vouchers were very quick and service amazing.
Excellent service throughout.
Margaret MacLaren
Microlighting
Our 15 year old daughter has just been microlighting at Caunton, Newark. She landed with a huge grin on her face and had really enjoyed the experience. As parents, we were completely confident that the instructor was competent and that she would be safe with him. He also gave her lots of info on what they were flying over. She now wants to do it again!
Jane Noble
Flight over London
Great experience, only five of us in the plane including the pilot and co-pilot. Great views of all the London landmarks.
Edward King
Cruise and London Eye
Bought this as a gift for christmas..!
Rapid response...delivered within 2 days...cant get fairer than that.
Lee Jordan
Pro Rally Driving
It was a fantastic day and everything was great from start to finish! Booking was easy and the web site was great! Thanks to all!
Liz pearson
Snowboarding
I had a few problems with my booking that got quite complicated. I dealt with a lady called Kerry Cable and I must say I haven't had such good customer service in a long time. She was very fast to reply to my queries, understanding, apologetic and dealt with the problems quickly and efficiently. You have a great employee there who I'm sure does wonders for your reputation whenever she deals with your customers!
Thanks Kerry!
Becki Hunt
Audi R8 and Lamborghini Day
Super fast delivery, I was really impressed. I was also impressed with the gift voucher and presentation box this was very nice. 10 out of 10 for everything, I definately recommend Experience Mad!!
Hannah Preston
Bungee jump
Very fast delivery, good communication and the presentation of the experience described exactly how it appears when received. Recommended to anyone as a great and efficient group/website.
Laura Kenny
Extreme stock car racing
Was impressed with the speed the voucher arrived - because as always left till last minute! However option of emergency voucher was very useful - but not needed because of the time it arrived in. The 'presentation box' was great to hand over as the present.
Thank you
Karen Jennings
Makeover Photoshoot for Two
The voucher arrived this morning and I must say that I was impressed with the presentation of it and gift box it arrived in.
Many thanks
Clare Harker
Rally Silver Experience
Received voucher today and it was only despatched yesterday! Thanks.
stephen scholes
Brilliant Website, was recommended to me by a work colleague.. absolutely fantastic Customer service also.
Lucy Furminer
Amazingly efficient and speedy service. Only 36 hours from ordering to receiving voucher. Will certainly be using you again.
Mrs. Gillian Peer
I recently had some trouble where my order was confirmed twice, so i rang the customer help desk, where a lady named Michelle was extremely helpful, and sorted out the problem immediately, meaning I did not get charged for both. I was very pleased with this service and will definately recommend the website to friends.
Sherri Bayley
Stanford Bridge and Spa Day
This is the first time I have used your site and I am delighted by the speed and easy ordering system...The delivery service was so fast and I am over the moon with the presentation...I am sure these gifts will be well appreciated by there recipients... I am extremely confident with my choice.... well done to all your team......I will be recommending your site to any-one that will listen
Best wishes...R. Burgoyne
Rosemary Burgoyne
Full Monty Tank Day
Gave it to my father for his 50th bday and he cant wait to go thank you very much, for the speedin which you send the replacement after the first one went missing in the post, we did however recieve the second one in the end, and have posted it back to you.
I look forward to trying all the other experiances you have to offer!!!
Thank you
Saskja Cook
Fantastic site ...
Sandy Whelan
The Tank Driving Experience
What do you buy a man that has everything? I went on to your web site and it had loads of great ideas. I booked my husband on to a tank driving experience day near Winchester. The day was brillant, the staff were really friendly, well organised, extremely professional. As a spectator I wasnt expecting the warm welcome at all, in fact I was going to go shopping in the town (being a shopaholic that I am). But didnt have time, I took lots of pictures of Peter and the people driving tanks, Quad bike racing, eating home made cakes and listening to the comentating. Later I was pursuaded to have a ride on one of the adapted tanks so I too could experience what it felt like. Such good fun. The day went too quickly. The staff were really helpful about where to eat and stay locally - we had a fantastic weekend thanks to the team and I have recommended you to many friends in the same boat as me. My husband received a steam train day from his parents now and we are looking forward to booking that up soon too. Thank you for making our weekend so special. Regards. Rose Hiles
Rose Hiles
Fab Bungee Jump
All your gifts are great ideas, and I was very pleased with the service I got!
Natasha Fear
Tall Ships Sailing & Steam Train Journey for 2
Excellent prompt service in receiving both of these experiences.
Wendy Rainer
Corporate Team Building Day - Norfolk
What can I say but a very big thank you to your and your team. You have a team of people who are professional, kind and easy going. You made us all feel very welcome and made it relaxing and fun.
The BMW team thought the day was great and it was a different event to the norm. This made it special for 3M as we'd achieved something that our competitors haven't.
You brought us all close and kept the day interesting. Loved the variation themes.
We loved all the events and lunch was first class. My boss is already thinking what we can do for next year!
I loved how you ordered the good weather for us, I must remember to send you a cheque !
Jason Stephens (National Bodyshop Group Manager, 3M UK PLC Automotive Aftermarkets)
This is a great site, i wish i had come across it sooner!
Tanita
The Ultimate-Fly A Helicopter & A Plane
I have just returned from the air park at wycombe and have had a brilliant time, i cant say how much fun it was.
The staff were professional and knowledgeable and showed both myself and family the best of care.It is to your credit that such a well run business has your support .
May i once again thank you for the chance of this experience.
James McGrath
First Drive experience (for my son aged 15yrs)
We brought my 15 yr old son the first drive experience for his birthday. He had a great day and his instructor Dave was very friendly and had a great sense of humour which made the boys in his group at ease. As we watched it made us smile as the 3 boys had big grins on their faces!!
My only very small complaint is that we left Oxford at 6.30am and we were looking forward to breakfast but nothing was open at Rockingham racing circuit. But that never stopped a great day - THANKYOU
Karen Loveridge
Professional Haircut & Colour Makeover
Just letting you know our make-over visit to New Kid in London was amazing - what a fantastic day - never to be forgotten. We were treated like royalty. Everyone looked a million dollars.
Cheers for all your help in making this day possible x
Caroline Sant
Flight Simulator 30mins
Just returned from Bournemouth having had a fantastic time. I bought the gift for my wife as a birthday present and we were really impressed with the experience..it actually turned out to be much longer than we expected and in a 747!
The trainer was really friendly..my 8 year old daughter came along too and enjoyed being a passenger.
She was waiting for mummy to crash it...but she did like the freaky weather scenario and the engine failure!
The whole experience from ordering to fruition was faultless and I would thoroughly recommend your company.
I am sure we will be back to try something else in the future.
Thanks again for a really great time!!!
Andrew Peryer
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