Is it safe to pay by credit card online with Experience Mad ?
Yes it is. We accept Visa, MasterCard, Delta, Solo, Maestro and Visa Electron via the SagePay (formerly Protx) secure online payment system and have no access to your card details ourselves. SagePay are approved by all the leading banks as a provider of online payment services and employ all the latest technology to ensure your credit card details are secure:-

• Credit/debit card details are encrypted to the maximum strength supported by your browser.
• SagePay internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate SagePay to obtain secure information.
• Data stored on SagePay systems is held on encrypted and highly secured databases. SagePay are regularly audited by Visa and MasterCard to ensure that their systems conform to the latest security standards.
• The transfer of the less sensitive transaction details from our site to SagePay is encrypted and digitally-signed to ensure that the information passed is secure and tamper-proof.
• You are further protected from fraudulent use of your card in a "card not present" environment, by your card issuer.

In addition, our systems regularly undergo a security audit by SecurityMetrics, a leading provider of Payment Card Industry (PCI) Data Security Standard (DSS) security solutions who are certified to perform PCI Scans (ASV), PCI audits (QSA), PA-DSS audits, penetration tests and forensic analysis.

What if I don't want to pay online ?
Please see the Enquiries page for details on how to contact us to place your order over the phone. We regret that we are unable to accept payment by cheque.

What about my personal information ?
We only ask you for the minimum information needed to complete an order or to add you to our mailing or membership list. Your personal details are only accessible to authorised staff and will only be used by ourselves and our suppliers to fulfill your order or inform you of special deals, providing you have indicated your approval for us to do so. We will never disclose your personal details to a third party under any other circumstances.

If you have any issues with our security please do not hesitate to contact us.